It Is Official ADA Are A Care Inspectorate Rated 5 Service
ADA are delighted to announce that on our first Care Inspectorate audit we have been rated 5 (very good) for our Recovery Services in Aberdeen.
The recent short notice audit by the Care Inspectorate included obtaining feedback from service users and staff resulting in a rating of 5 in all aspects of the audit:-
Quality of care and support
Quality of environment
Quality of staffing
Quality of management and leadership
Some of the feedback to the Care Inspectorate from our service users included:-
"I would have been lost without this team."
"Without my support plan I'd be going round in circles."
"I feel I am listened to and not judged."
Acting CEO Cat Govan said,
“It is important to us to deliver at a high level across all of our services and continue to meet the requirements and needs of our service users. We are very proud of our dedicated team of staff and volunteers that make ADA a rated 5 service".
ADA services are open 7 days a week for drop-in, no appointment needed, support. We also have a helpline available 7 days a week. If you or a loved one requires support you can call 01224 594700.