It Is Official ADA Are A Care Inspectorate Rated 5 Service

Posted on March 30, 2018

ADA are delighted to announce that on our first Care Inspectorate audit we have been rated 5 (very good) for our Recovery Services in Aberdeen.

The recent short notice audit by the Care Inspectorate included obtaining feedback from service users and staff resulting in a rating of 5 in all aspects of the audit:-

Quality of care and support

Quality of environment

Quality of staffing

Quality of management and leadership 

Read Care Inspectorate Report Here

Some of the feedback to the Care Inspectorate from our service users included:-

"I would have been lost without this team."     

"Without my support plan I'd be going round in circles."   

"I feel I am listened to and not judged."

 Acting CEO Cat Govan said,

“It is important to us to deliver at a high level across all of our services and  continue to meet the requirements and needs of our service users.  We are very proud of our dedicated team of staff and volunteers that make ADA a rated 5 service".  

ADA services are open 7 days a week for drop-in, no appointment needed, support.  We also have a helpline available 7 days a week.  If you or a loved one requires support you can call 01224 594700.


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Main Office:
Alcohol & Drugs Action (ADA), 7 Hadden Street, Aberdeen, AB11 6NU, Scotland

Alcohol & Drugs Action is a registered charity and a company limited by guarantee.
Funding is received from NHS Grampian, Aberdeen City Council, Aberdeenshire Council, Scottish Government and from donations.
Scottish Charity Number SC013582.

Alcohol & Drugs Action Recovery Services is registered with the Care Inspectorate, No CS2016346966