Contact Us.

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Our helpline number is freephone 0333 3 448 355 (from landlines and pay monthly contracts only) (01224 594700 or 07927192706 still in operation too). The link below will open a Google Maps page where you can get directions, use Streetview or any of the Google Maps services if you are visiting us at Hadden Street.

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Main Office:

Alcohol & Drugs Action (ADA)
7 Hadden Street
AB11 6NU

Helpline: 01224 594700 or 0333 3 448 355 Business Support: 01224 577120


We are based at the following locations in the City & Aberdeenshire:

7 Hadden Street

Drop-In | 7 days a week

Enter through the main door, there is a door entry system. If you press the buzzer the door will then be opened for you. You will be welcomed at the reception and offered a tea/coffee, asked to take a seat and be given the next available drop-in session. Remember to look at the information screen at reception providing you with the latest information on activities and groups running.

Hadden Street

Needle Exchange | 7 days a week

The entrance is located around the corner from the Hadden Street entrance on Exhange Street. When this service is running, the door will be open. When you come through the door, there are a few steps down to an internal door with a buzzer that will allow you to gain entry into the needle exchange waiting area. Please take a seat in the waiting area if the consultation rooms are both occupied.

Exchange Street Clinic

Thursdays, 5:30pm-7:30pm

During normal times, The Exchange Street Clinic is located as above for our Needle Exchange. This is a free, confidential sexual health care service for gay & bisexual men and men who have sex with other men.

At present, however, the clinic is being run on a Wednesday evening, 17:00-19:30 from Aberdeen Health Village, BY APPOINTMENT ONLY. Please call 0345 337 9900.

Torry Youth, Leisure & Education Centre

Drop-In | Thursday 14.00-17.00pm

The centre is located directly across the car park from the GP surgery on Oscar Road. To access walk into the centre and complete the sign-in book if you're happy to. If not, an ADA worker will come and meet you at the reception desk and accompany you to the ADA designated room.

Seaton Community Education Centre

Drop-In | Thursday 10.00 - 1.00pm

The centre is attached at the end of the primary school. Enter the centre via the gate at the bottom of the car park and the door is on your left. Press the buzzer to gain entry to the building. One of the project staff will meet you at the door. This is a drop-in service.

Woodside Medical Practice

Appointment Only | Wednesday 9.30 am - 1pm

If you are attending a planned appointment with us enter the medical practice and report to reception. If you let them know you have arranged to meet a worker from ADA, an ADA worker will be informed of your arrival and will collect you from the waiting room. Contact our helpline on 01224 594700 to arrange an appointment.

Mastrick Community Centre

Needle Exchange & Drop-In | Tuesday 2.00pm -4.30pm

Both a drop-in and needle exchange service are available at this location and no appointment is needed. On entering the centre, press the buzzer and a member of staff will let you in. Cross a small lobby and the ADA room is on your left hand side.

Northfield Byron Community Centre

Needle Exchange & Drop-In | Wednesday 2.30-4.30pm

No appointment is needed for this location. Both drop-in and needle exchange services are available. Enter through the main entrance doors, and take the first left, walking past the reception desk to the end of the corridor. The last room on the left will have the ADA logo on it. Knock on the door and you will be welcomed by an ADA worker.

Banchory - Number One Café

Please call our Helpline for ADA services in the Banchory area - 01224 594700

Enter the café, you will see the serving counter straight ahead. Head down the corridor on the right which leads to the toilets and two meeting rooms. Our ADA staff work out of one of the meeting rooms and will look out for you.

The Kirk Centre, Ellon

Planned Appointment

Please call our Helpline for ADA services in the Ellon area - 01224 594700

We are located in the Forvie Room.


Chelsea House, Chelsea House Lane

We have moved from Chelsea House Clinic (generally referred to Chelsea House in error) and moved across West High Street to the correctly named Chelsea House, in Chelsea House Lane, situated at the end of the lane depicted above. We are re-shaping services at present so will update info soon. Appointments for information, support and advice regarding their personal or another's alcohol and/or drug use can be arranged Mon-Fri. Please call our Helpline for assistance 01224 594700 or 03333 448 355.


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Main Office:
Alcohol & Drugs Action (ADA), 7 Hadden Street, Aberdeen, AB11 6NU, Scotland

Alcohol & Drugs Action is a registered charity and a company limited by guarantee.
Funding is received from NHS Grampian, Aberdeen City Council, Aberdeenshire Council, Scottish Government and from donations.
Scottish Charity Number SC013582.

Alcohol & Drugs Action Recovery Services is registered with the Care Inspectorate, No CS2016346966